Known issues

19/12/2024 When selecting a solid color image file as a cover image, the image is seemingly distorted.
Status: By design. We apply a shadow and fade-out effect to cover images. Our team will not be addressing this at this time, due to the peculiarity of opting for such a scenario when you can already select a color from within the app.
Impact: Low

19/12/2024 When opening an IDA file that contains a customized cover image, and then trying to customize the cover image further, the original cover image is not loaded.
Status: By design. Cover images are considered final designs for all intents and purposes. However, our team is looking into including the original cover image in the IDA file that should make it possible to re-customize the cover image.
Impact: Low
Workaround: Select the original image on your computer and customize from there on as per usual.

19/12/2024 When selecting pictures in the overlay icon editor, the picture is squashed into a square.
Status: By design. Overlay icons are supposed to be icons, i.e. square by definition (e.g. 64×64, 128×128 etc.). Our team will not be addressing this at this time.
Impact: Low
Workaround: Modify your picture by layering it on a square, transparent background layer in your image editor, before selecting it as an overlay icon in our app.

07/12/2024 There is still a “jumpiness” around the 50% mark on the Advanced Color Mixer.
Status: Confirmed. Our team is working to address this in a future update.
Impact: Low

07/12/2024 Color in palette disappears when right clicking.
Status: By design. Right clicking is used to clear the color tile.
Impact: Not applicable

07/12/2024 When viewed as “List” or “Small” icons, the icons don’t always scale well
Status: By design. The icons created by our app are more suited towards larger viewing. Our team will not be addressing this at this time.
Impact: Low
Workaround: Hold CTRL and scroll your mouse wheel to find a better balance between icon size and detail.

07/12/2024 Double clicking a color tile in the palette no longer opens the color mixer.
Status: By design. We changed this to click and hold. Single click on an empty tile will open the color mixer to save time, as there is nothing else to do with an empty tile. Single click on a color tile will only select the color, as there are two possible pathways; using that color as is, or fine tuning the color in the color mixer.
Impact: Not applicable

05/11/2024 Custom network folder icons not showing.
Status: Inherited from Windows.
Workaround: See linked article.

05/11/2024 Cover image/overlay icon/inset image disappears when selecting native color.
Status: By design. This allows you to clear the cover image/overlay icon/inset image.
Impact: Not applicable

05/11/2024 Native color changes when selecting a cover image:
Status: Confirmed. Our team is working to address this in a future update.
Impact: Low
Note: This is not the same issue as the other issue that occurs when selecting a cover image that does not fill the folder cover area.

27/05/2024 App takes a few seconds to start up and has a “flash effect” in dark mode.
Status: Confirmed. WinForms apps (such as this app) don’t natively support dark mode. We’re forcing the light mode / dark mode theme on the app, resulting in this delay. The older/slower the PC, the more noticeable this fill unfortunately be.
Impact: Medium-Low
Workaround: Enable hotkeys and open the app this way. While this workaround does not address the issue, it avoids having to wait out this start time every time you want to use the app.

27/05/2024 Some 3rd party dialogs use a different font / font size.
Status: Confirmed. Our team is working to address this in a future update.
Impact: Low

29/12/2023 App runs slowly from the context menu.
Status: By design. This is because of how Windows implements its new context menu for WinForms apps using Sparse packages.
Impact: Medium-Low

29/12/2023 The app takes very long to start.
Status: Confirmed. See Other apps in this niche boast about how fast they run. Why does this app run slower? Our team is always looking for more ways to optimize the app. As we find solutions that help boost performance, we implement them in future updates.
Impact: Medium
Workaround: Enable hotkeys. This leaves the app running in suspended mode, launching it nearly instantly when you use the ALT-Q or ALT-W hotkeys.

29/12/2023 Context menu in Windows does not always appear immediately after installing the app or logging on for the first time.
Status: Confirmed.
Impact: Low
Workaround: Give it some time first. If, after a minute or so, it still does not appear, simply select “Show more options” to open the “old” Windows context menu (no need to click anything else); our context menu will then appear. If this is not the case, try restarting Windows Explorer. This is not a bug in our app but due to inefficiences directly within Windows Explorer with how apps hook up to its context menu.

29/12/2023 If you enable to option to include sub folders and use the context menu or hotkeys, only the top level folders are added.
Status: By design. This is to safeguard against a situation where you accidently send a folder with many sub folders to the app causing the app to “hang”.
Impact: Low
Workaround: Open the app and drag the folders onto the target.

29/12/2023 If you add a folder with many sub folders the app “hangs”.
Status: Confirmed. The app needs to iterate through the folders (and their sub folders) one by one.
Impact: Low
Workaround: Drag smaller batches of folders/sub folders onto the target at a time.

29/12/2023 The ALT-W hotkey no longer works on the Desktop.
Status: Confirmed. We disabled this functionality on the Desktop for the time being, as Windows does not treat the Desktop as a typical folder, despite all of the familiar functionality.
Impact: Low

29/12/2023 “Standard” folders (e.g. Documents, Downloads, Desktop etc.) pinned to Quick Access/Home and elsewhere do not (always) reflect changes to their icon. When you browse to your User folder however, the icon for the actual user folder has been properly updated. 
Status: Confirmed. This is because Quick Access/Home pins these standard Windows 11 folders as “virtual folders” as opposed to the actual folder. This is not a bug in our app.
Impact: Low

29/12/2023 Folders on the Desktop don’t always reflect changes. If this is a “standard” folder, the issue relates to the issue above. If this is your own folder, the issue relates to the issue below.
Status: Confirmed.
Impact: Low

29/12/2023 Folders do not always reflect changes.
Status: Confirmed. This is not a bug in our app. This issue is common with changes to folders, including through other apps.
Impact: Low
Workaround: Simply refresh Windows Explorer from the Tools tab for your changes to take effect.

Other known issues

• When setting folder colors in OneDrive, viewing those folders on a different PC will not show the color. This is by design because OneDrive does not sync folder settings. We’re working on a feature that will allow you to back up your folder icons and restore them on another computer, provided the folders are in the same location (typically OneDrive, Dropbox, etc.). Update: 27 May – This is now available as an experimental feature and is currently in testing and refinement. Update: 14 November 2024 – This is going to take longer to get to a stable, working feature. However, you can use the new feature to save your icon design to prepare an “Icon design archive” that you can copy to your other computers, and restore the folder’s look in this way in the interim.
• Some users have reported folder icons – including native Windows icons – in Windows Explorer to become blurry or pixelated. This is due to a rendering issue in Windows Explorer. Restart your PC to clear things up. Note: Simply restarting Windows Explorer doesn’t work in this case. This is not a bug in our app.
• If you change your accent color while the app is running, the accent colors in the app may become mixed between the old and new accent color. As a workaround, restart the app.
• If you change your Windows theme between light and dark while the app is running, the app may not detect the change, or may apply the change inconsistently. As a workaround, restart the app.